Collections
Dunning process, negotiation, payment plans and when to escalate.
Credit Reporting, Liens and When to Escalate a Past-Due Account
The escalation options in B2B collections — trade reporting, mechanics liens, UCC enforcement, demand letters and agency placement — with costs, timing and selection criteria.
3 min read For credit teams · CollectionsHow to Build a Dunning Process: From Reminder to Legal
How to structure a B2B dunning process: stages by days past due, channels, tone at each contact, when to hold shipments and when to escalate.
4 min read For credit teams · CollectionsLitigation or Third-Party Collections: How to Decide
Criteria for choosing between agency placement and litigation: cost, timeline, recovery odds, minimum viable balance, and what to do when a customer files bankruptcy.
3 min read For credit teams · CollectionsNegotiating Past-Due B2B Accounts Without Losing the Customer
How to negotiate past-due balances with business customers: preparation, reading real ability to pay, which concessions to make first and how to document the settlement.
4 min read For credit teams · CollectionsPayment Plans That Actually Get Paid
How to structure a B2B payment plan: down payment, number of installments, interest, essential clauses, security and how to monitor performance.
3 min read For credit teams · CollectionsPreventive Collections: Cutting Delinquency Before the Due Date
How to run preventive collections in B2B: invoice accuracy checks, delivery confirmation, mapping the customer's payment calendar, reminders and the metrics to track.
4 min read For credit teams · CollectionsThe True Cost of Bad Debt
How to calculate the full cost of bad debt: direct loss, carrying cost of late payment, collection cost, opportunity cost, and how much you must sell to replace it.
3 min read