Business Credit Analysis: Step by Step
How to underwrite a business customer: entity verification, public records, financial ratios, payment behavior, industry context and how to write the credit memo.
· 4 min read
Underwriting a business customer means answering three questions in order: does this company exist and is it who it claims to be, can it pay, and does it pay. Skipping any of them produces the classic failures — approving a shell company, approving a real company with no cash, or declining a healthy company over a stale derogatory mark.
Here is the full sequence, in the order it should run.
Step 1: entity verification
Before any risk analysis, confirm the company exists and is in good standing:
- Entity status with the secretary of state (active, delinquent, dissolved)
- Formation date and years in business
- Industry classification consistent with what they say they do
- Registered agent, officers and ownership
- A verifiable address, with a contact obtained independently of the sales rep
A company under 12 months old, with minimal capitalization relative to the order, or an industry code inconsistent with the purchase, is not an automatic decline — but it earns an extra verification step. The warning signs are detailed in shell companies and straw buyers.
Step 2: public records and bureau data
The goal here is the public history of non-payment:
- Business credit reports and trade lines
- Judgments, liens and UCC filings
- Tax liens and collection actions
- Bankruptcy history
- Officers' involvement in other entities with derogatory records
An open item needs an explanation; a satisfied judgment from two years ago is noise. What the policy has to define is the yardstick: the dollar threshold that matters, how recent it must be, and what is an outright knockout.
Step 3: financial capacity
For material exposure, ask for statements. The ratios that actually move a decision:
| Ratio | Calculation | Reading |
|---|---|---|
| Current ratio | Current assets ÷ current liabilities | Below 1.0 raises a flag |
| Debt to assets | Total liabilities ÷ total assets | Above 0.7 needs attention |
| Net margin | Net income ÷ revenue | Negative two years running is serious |
| Interest coverage | EBIT ÷ interest expense | Below 1.5 signals fragility |
No single ratio decides. What matters is the trend: three years show direction, one year shows a snapshot. The detail is in reading financial statements for credit.
Step 4: payment behavior
The most predictive information does not come from a bureau — it comes from your own accounts receivable. For an existing customer, look at days beyond terms, worst lateness, frequency of payment plans and the trend in purchase volume.
A customer who always pays, but always ten days late, is not a good payer: they are a loan you extended without approving it and without charging interest.
Step 5: industry context
The same balance sheet means different things in different industries. Consider seasonality, customer concentration, exposure to commodity prices, the typical cash conversion cycle and the general state of the sector. A building materials distributor in a construction downturn deserves a more conservative limit even with stable ratios.
Step 6: the credit memo
The memo closes the analysis and has to be short and conclusive. A structure that works:
- Customer and request
- Summary of findings from each source
- Strengths
- Concerns
- Recommended limit and conditions (terms, collateral, deposit)
- Decision and owner
A memo with no explicit recommendation pushes the decision downstream. The analyst has to take a position, even when the final call belongs to a higher authority level — that recorded recommendation is what allows you to audit analysis quality later.
How long the analysis should take
Analysis that drags costs sales. Reference for a structured operation: automated decision in minutes for small amounts, up to 4 business hours for analyst review, and up to 1 business day when financial statements are required. If yours takes a week, the problem is usually queueing and lack of standards, not complexity.
Common mistakes
- Underwriting the entity and ignoring the corporate group. Aggregate exposure is what matters.
- Treating a report as a decision. The bureau informs; the policy decides.
- Requiring statements for small amounts. Analysis cost above the risk covered.
- Not recording the reason for a decline. It blocks review and creates friction with sales.
What to take from this
Follow the order: existence, public records, capacity, behavior, context. Match depth to the dollars at stake and always close with a written, conclusive memo — that is what turns analysis into an auditable decision.
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